Patient Services

Prime Medicals Ltd is a medico-legal company that arranges medical examinations for personal injury claims.

We provide independent, unbiased, medical reports. The Medical Expert examines you and provides a medical report detailing your injury and recovery period.

If you wish to contact us with regards to any aspect of your claim please contact us on 0161 428 5000





Once we receive your details from your solicitor we would contact you to arrange an appointment that is convenient to you. We will arrange an appointment as close to your home or current location as possible.

Please ensure you bring the letter with you to the appointment, together with some form of identification (i.e. driving license, passport or identification card). We must advise failure to meet these requirements will result in us being unable to proceed and a penalty charge will be incurred.

If you find the appointment arranged is no longer convenient and you need to reschedule your appointment please contact us 5 working days prior to your appointment on 0161 428 5000 or e-mail our team on and our service team will rearrange the appointment to a more suitable time.

Medical Information

The Medical Expert occasionally requires access to your medical records before the completion of the report. Under these circumstances a Consent Form will be sent to you prior to your appointment this forms needs to be completed, signed and returned promptly to Prime Medicals Ltd.


Following your medical examination the completed report will be dispatched directly to your solicitor in order for them to move your claim forward.